Combatra values your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you interact with us, whether by visiting our website or making a purchase. By engaging with us, you’re trusting us with your information, and we’re committed to safeguarding it with the utmost care and transparency.
Our Address: Unit 3 / 15 Alexander Ave, THOMASTOWN, VIC, Post Code 3074
1. What Personal Information We Collect
When you visit Combatra, we automatically gather some details to enhance your browsing experience and fulfill your orders:
• Device Information: Includes your web browser, IP address, time zone, and cookies. We also track the pages you view, the websites or search terms that brought you to Combatra, and how you interact with our site.
• Cookies: Small data files stored on your device. For more about cookies and how to disable them, visit allaboutcookies.org.
• Log Files: Track activity on our site, capturing data like IP address, browser type, Internet service provider, and timestamps.
• Web Beacons, Tags, and Pixels: Digital tools that help us understand your journey through our site.
• Order Information: When you make a purchase or attempt one, we collect details like your name, billing and shipping addresses, payment info, email, and phone number.
Together, we refer to this as “Personal Information,” encompassing both Device Information and Order Information.
2. How We Use Your Information
We use your information to enhance your experience and meet our business goals:
• Order Fulfillment: This includes processing payments, arranging shipping, and sending order confirmations.
• Communication: To keep you updated on your order status or reach out with important information.
• Fraud Prevention: Using Device Information to screen for any potential risks.
• Improvement and Optimization: We analyze browsing behavior to improve our website’s performance and marketing effectiveness.
With your preferences in mind, we may also send you updates on Combatra’s latest products, promotions, and news.
3. Sharing Your Personal Information
Combatra values your privacy and shares your information only when necessary:
• Third-Party Services: To support our operations, we use trusted third-party services. For example, we use Google Analytics to gain insights into how our customers interact with the website. You can learn more about Google’s data practices here and opt-out here.
• Legal Compliance: We may share your information to comply with legal requests, such as a subpoena or search warrant, or to protect our rights.
4. Behavioral Advertising
To provide a more tailored experience, we may use your Personal Information to show you relevant ads and promotions. For insights into how targeted advertising works, visit the Network Advertising Initiative’s Educational Page.
You can also manage your preferences or opt-out using these links:
• Bing Ads
Additionally, opt out of multiple services at the Digital Advertising Alliance’s Opt-Out Portal.
5. Do Not Track
Please note that Combatra does not alter its data collection and usage when we detect a “Do Not Track” signal from your browser.
6. Your Rights
If you’re a European resident, you have the right to access, update, or delete your personal information. For any requests or assistance with these rights, please contact us.
7. Data Retention
When you make a purchase, we retain your Order Information for our records unless you ask us to delete it.
8. Policy Updates
We may periodically update this Privacy Policy to reflect changes in our practices or comply with legal requirements.
9. Minors
Our website is not intended for individuals under the age of 14.
Contact Us
If you have questions about our Privacy Policy or need further assistance, please reach out:
Email: info@combatra.com
Mailing Address:
Combatra
Unit 3 15 Alexander Ave
THOMASTOWN, VIC
Post Code 3074
Thank you for trusting Combatra with your personal information as we strive to offer you a seamless, customized shopping experience for your sportswear and equipment needs.