Shipping policy
Shipping Policy
At Combatra, we know how important it is to get your gear quickly and safely, whether you’re gearing up for your next sparring session or designing a personalized Gi to stand out on the mat. Here’s everything you need to know about how we deliver excellence right to your doorstep.
How Long Will It Take?
We’re fast, but perfection takes a little time! Here’s the timeline:
•Standard Orders: Arrive within 10 to 12 business days.
•Custom Orders: May take a little longer since they’re crafted just for you, with the care and precision you deserve.
Shipping Within Australia (GST Included)
Simple and transparent — one flat rate, Australia-wide:
Australia-wide Flat Rate |
$14.99 AUD |
Orders over $160 |
FREE |
Free Shipping Alert!
Spend $160 or more (or the equivalent in your currency), and shipping’s on us. It’s our way of saying thank you for trusting Combatra with your martial arts needs.
⚠️ Note: Personalized items may have extra shipping charges since they’re shipped directly from our production site.
Who Delivers My Order?
We’ve partnered with some of the best courier services to ensure your gear arrives in perfect condition. Here’s how we get your package to you:
LOCATION |
COURIER SERVICE |
Australia |
Australia Post |
United States |
USPS |
Canada |
DHL or FedEx |
United Kingdom |
Royal Mail |
Europe |
Royal Mail, Parcel Force, or FedEx |
UAE/GCC |
DHL or FedEx |
Other Countries |
DHL or FedEx |
No matter where you train, we’ve got you covered.
When Do I Get My Tracking Number?
As soon as your order ships, you’ll receive a tracking number via email within 72 to 96 hours.
If we’re swamped with orders, there might be a slight delay, but don’t worry—we’re here to help. Reach out anytime at info@combatra.com.au for updates.
Will I Get an Invoice?
Of course! Right after placing your order, we’ll email you an e-invoice for your records. You’ll always know exactly what you’re paying for.
What Payment Methods Do You Accept?
We make it easy to shop securely. You can pay using:
•All Major Credit Cards
•PayPal
•Apple Pay, Google Pay & Shop Pay
Ready to Roll?
Thank you for trusting Combatra to be part of your martial arts journey. Whether you’re a seasoned competitor or just starting out, we’re here to deliver gear that’s as exceptional as you are.
If you have any questions, shoot us an email at info@combatra.com.au. Now go train like a champion! 🥋